Terms and conditions

Placing an order with us confirms that you have read and accepted the terms and conditions below


The Terms and Conditions (“Terms”) describe how Moss Design Art (Art & Business Campus, 40 Drumcondra Rd.Lower, Drumcondra, Dublin D09 V5R9, Ireland)(“Company,” “we,” and “our”) regulates your use of this website (the “Website”). Please read the following information carefully to understand our practices regarding your use of the website. The Company may change the Terms at any time. The Company may inform you of the changes to the Terms using the available means of communication. Moss Design Art recommends you to check the website frequently to see the actual version of the Terms and their previous versions.


Our Privacy Policy is available on a separate page. Our Privacy Policy explains to you how we process information about you. You shall understand that through your use of the website you acknowledge the processing of this information shall be undertaken in accordance with the Privacy Policy.


​If you wish to purchase any product or service made available through the Service or Online Shop (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your full name, email, phone (mobile or landline), billing & delivery addresses. Payment can be made securely via Stripe or PayPal payment gateways. Bank transfer & cash payments also available on request.


​The website may include links to other sites, applications, and platforms (hereinafter the “Linked Sites“). The Company does not control the Linked Sites, and shall not be responsible for the content and other materials of the Linked Sites. The Company makes these links available to you for providing the functionality or services on the website.


​The Company grants you a non-transferable, non-exclusive, revocable license to access and use the website from one device in accordance with the Terms. You shall not use the website for unlawful or prohibited purpose. You may not use the website in a way that may disable, damage, or interfere in the website. All content present on the website includes text, code, graphics, logos, images, compilation, software used on the website (hereinafter and hereinbefore the “Content“). The Content is the property of the Company or its contractors and protected by intellectual property laws that protect such rights. You agree to use all copyright and other proprietary notices or restrictions contained in the Content and you are prohibited from changing the Content. You may not publish, transmit, modify, reverse engineer, participate in the transfer, or create and sell derivative works, or in any way use any of the Content. Your enjoyment of the website shall not entitle you to make any illegal and disallowed use of the Content, and in particular, you shall not change proprietary rights or notices in the Content. You shall use the Content only for your personal and non-commercial use. The Company does not grant you any licenses to the intellectual property of the Company.


​The information available via the website may include typographical errors or inaccuracies. The Company shall not be liable for these inaccuracies and errors. The Company makes no representations about the availability, accuracy, reliability, suitability, and timeliness of the Content contained on and services available on the website. To the maximum extent allowed by the applicable law, all such Content and services are provided on the “as is” basis. The Company disclaims all warranties and conditions regarding this Content and services, including warranties and provisions of merchantability, fitness for a certain purpose. To the maximum extent permitted by the applicable law, in no event shall the Company be liable for any direct, indirect, incidental, consequential, special, punitive damages including, but not limited to, damages for loss of enjoyment, data or profits, in the connection with the enjoyment or execution of the website in the context of the inability or delay to enjoy the Site or its services, or for any Content of the website, or otherwise arising out of the enjoyment of the website, based on contract and non-contract liability or other reason. If the exclusion or limitation of liability for damages, whether consequential or incidental, are prohibited in a particular case, the exclusion or limitation of liability shall not apply to you.


​You agree to indemnify the Company in case of allergies or reactions due to contact with Moss Design Art products.


​The governing law of the Terms shall be the substantive laws of the country where the Company is set up, except the conflict of laws rules. You shall not use the website in jurisdictions that do not give effect to all provisions of the Terms. No joint venture, partnership, employment, or agency relationship shall be implied between you and the Company as a result of the Terms or use of the website. Nothing in the Terms shall be a derogation of the Company’s right to comply with governmental, court, police, and law enforcement requests or requirements regarding your enjoyment of the website. If any part of the Terms is determined to be void or unenforceable in accordance with the applicable law then the void or unenforceable clauses will be deemed superseded by valid and enforceable clauses shall be similar to the original version of the Terms and other parts and sections of the Terms shall be applicable to you and the Company. The Terms constitute the entire agreement between you and the Company regarding the enjoyment of the website and the Terms supersede all prior or communications and offers, whether electronic, oral or written, between you and the Company. The Company and its affiliates shall not be liable for a failure or delay to fulfil its obligations where the failure or delay results from any cause beyond Company’s reasonable control, including technical failures, natural disasters, blockages, embargoes, riots, acts, regulation, legislation, or orders of government, terroristic acts, war, or any other force outside of Company’s control. In case of controversies, demands, claims, disputes, or causes of action between the Company and you relating to the Site or other related issues, or the Terms, you and the Company agree to attempt to resolve such controversies, demands, claims, disputes, or causes of action by good faith negotiation, and in case of failure of such negotiation, exclusively through the courts of the country where the Company is set up.


​We are committed to resolve any complaints derived by dissatisfaction with Moss Design Art’s products or services. Complaints can be sent via email to We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.


The sales prices (in euros, €) of the products listed in the price lists are duty-free, excluding customs charges and formalities where necessary. Moss Design Art reserves the right to change its sales prices at any time. The products will be invoiced on the basis of the price set at the time of the order registration.


​The entire product range is derived from natural botanical varieties. Like all natural products, Moss Design Art’s  products can have natural irregularities. Preserved products are sensitive to the climatic conditions of the place in which they are used or stored. In this regard, we are committed to providing all our customers with the recommendations regarding the conditions of use and storage of these products. Moss Design Art is not responsible for products damage due to misuse or poor storage.


​If you have any questions about these Terms, please contact us. We welcome your comments or questions about this Terms. You may contact us in writing at


​Worldwide shipping from Ireland. Delivery times vary depending on destination Country. Buyers are responsible for any customs and import taxes that may apply. Moss Design Art is not responsible for delays due to customs. We happily accepts returns and exchanges, contact us within 14 days of delivery. Return items back within 21 days of delivery. Moss Design Art doesn’t accept cancellations but please contact us for any problem with your order.

Custom or personalized orders can’t be returned or exchanged unless they arrive damaged or defective.

Conditions of return: buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.